Refund Policy

At Brain Pointed, we are dedicated to providing high-quality Digital Marketing and Spoken English courses along with an outstanding learning experience. We understand that there may be situations where you need to request a refund. This Refund Policy explains the terms and conditions under which refunds may be issued.

1. Eligibility for Refunds

Refunds are available under the following conditions:

• Course Access: If you purchased a course but accessed less than 20% of the content, you may be eligible for a refund.

• Timeframe: Refund requests must be submitted within 7 days of purchase.

Refunds cannot be granted for courses that have been extensively accessed or completed, as this constitutes full use of our services.

2. Non-Refundable Items

The following items are not eligible for refunds:

• Downloaded Products: Templates, themes, or plugins once downloaded are non-refundable due to the nature of digital goods.

• Discounted or Promotional Purchases: Courses bought at discounted rates or as part of promotional offers are non-refundable unless otherwise specified.

3. How to Request a Refund

To request a refund, please contact our support team.
If approved, your refund will be processed and credited to your original payment method within 7–10 business days.

4. Course Substitutions

If you are not completely satisfied with a course but do not qualify for a refund, you may request a course substitution. You can switch to another course of equal or lesser value within 7 days of your original purchase.

5. Changes to This Policy

Brain Pointed reserves the right to update or revise this Refund Policy at any time to reflect changes in our business practices or for legal compliance. Any updates will be posted on this page, with the Effective Date revised accordingly.

6. Contact Us

For any questions regarding this Refund Policy, please contact us at:

📧 Email: info@brainpointed.com